Reference

How fd444 Handles Your Personal Information

This Privacy Policy sets out exactly what data fd444 collects from your account, how we use it, and the choices you hold over it — all subject to your local law and eligible regions.

Account data protectionbKash, Nagad, Rocket payment privacyYour right to access and correct dataCookie and device data clarityContact us to request changes
fd444 How fd444 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

Data security on fd444 is not a background function — it is part of how account access and payments are built. Your session is protected by SSL encryption, meaning data transmitted between your device and our platform is not readable in transit. Payment flows through bKash, Nagad and Rocket each carry their own wallet-level security, and we do not retain your full mobile wallet PIN or authentication token on our side after a transaction completes.

SSL Encryption

Every page of your account session runs over SSL. Data you enter — including payment confirmations via Nagad or Rocket — is encrypted before it leaves your device.

Cookie Controls

We use cookies to keep your session active and remember your account preferences. You can adjust cookie settings through your browser at any time; some features may behave differently if cookies are disabled.

Data Retention Policy

Your account data is held for as long as your account remains open and for the period after closure required by our operating rules. We do not retain data longer than necessary.

Third-Party Sharing Limits

We share data only with service providers directly involved in running your account — payment processors for bKash, Nagad and Rocket, and security services. We do not share data for marketing purposes.

PRIVACY CONTACT PATHS

Reach Us About Your Privacy Rights

If you want to review, correct or remove data we hold about your account, our support team handles privacy requests directly. You can reach us through live chat, email or the in-account messaging tool — whichever works for you on mobile or desktop. We aim to respond to privacy-related requests within a reasonable timeframe and will confirm receipt when your request comes in.

Team online

Live Chat

Start a live chat session from your account dashboard to raise a privacy query. Our support team can pull up your data record and walk you through the request process.

Email Support

Send your privacy request by email with your registered account name. We use this to verify your identity before actioning any data access, correction or deletion request.

In-Account Messaging

Log into your fd444 account on mobile or desktop and use the message centre to submit a privacy request. This keeps a written record of your query and our response.

Common Questions About Your Privacy on fd444

These answers cover the data questions we hear most often from account holders in Bangladesh — from what we collect when you pay via Rocket to how you can request a copy of your information.

We collect your name, contact details, and the payment method you register — such as bKash, Nagad or Rocket. Device and session data is also collected automatically to secure your account access.

We record transaction references and amounts for your account history, but we do not store your full mobile wallet PIN or authentication credentials. Those remain within bKash and Nagad's own security systems.

Yes. Contact us via live chat, email or in-account messaging with your registered account name. We will verify your identity and provide a summary of the data we hold, subject to applicable local law.

Raise a correction or deletion request through our support channel. We will review it and confirm the action taken. Deletion requests may be subject to our data retention obligations under operating rules.

We share data only with processors directly needed to run your account — such as payment rails for Rocket, Nagad and bKash, and security services. We do not sell or share data for external marketing.

The same data standards apply across all accounts. However, your specific data rights depend on your local law and the eligible regions covered by our operating rules. Access and eligibility vary accordingly.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.